Good questions.
Capacity, pricing, licensing, food, promo – the straight answers before you book. Can't find yours? The bookings team is one message away.
Everything you need to know.
Availability & Space
What's the maximum standing and seated capacity of each room?
The Hub (front room) has a standing capacity of 200, with seated capacity of 50 for workshop events and 60 for theatre-layout events. The Function Room (back room) has a standing capacity of 250, with seated capacity of 60 for workshop events and 70 for theatre-layout events.
Can I book a residency with you?
We're open to recurring bookings and residencies, but if you've never booked with us before, we require you to host an initial event with us first, so that we can evaluate it afterwards and discuss together what a residency could look like.
Pricing & Packages
What are the different pricing options (e.g. ticket split, hourly rate, minimum bar spend)?
We exclusively offer a deposit and hire fee model for booking our space(s) for parties, performances and socials. Fundraisers are free, and hourly fees apply only to customers hiring the space for The Shoot package.
Do you have minimum bar spend requirements?
No. Our model is a deposit and hire fee, with no minimum bar spend required. There are bar spend thresholds which, if you reach them, mean you can get half or all of your deposit back. If you don't reach those amounts, you won't pay anything extra – you just won't get your deposit back.
What are the bar spend requirements for a deposit refund?
Each of our price packages sets out its own deposit refund terms. Enquire for the full details and pricing of the package you're interested in.
Can I negotiate a special deal or lower the deposit or hire fee based on my organisation type (e.g. grassroots/self-funded)?
Right now, we offer free hire for fundraiser events only. As an independent grassroots venue ourselves, we're unable to offer discounts for other event types. Our rates allow us to cover our operational costs, which sustains the work we do and allows us to give back to our community.
Venue, Tech & Logistics
What time is the licence until?
Our venue's licence runs until 3am.
What are the technical specifications for the sound system and DJ equipment?
The Hub has a Pioneer DJ XDJ-XZ all-in-one DJ system and a custom-built sound system. The Function Room runs a Funktion-One sound system with two Pioneer CDJ-3000s and an A9 mixer. You'll find the full tech spec for each room on its page.
Am I allowed to hang signs, posters or decorations around the venue?
We don't allow items to be stuck on the walls, as they damage the paintwork. We're open to other decor, so feel free to reach out to the bookings team if you have specific decorations in mind that you'd like to discuss.
Am I expected to clean the venue after the event?
We handle the cleaning post-event, but we expect any decorations or equipment you brought in (e.g. balloons, vendor stalls) to be removed.
Do you allow external catering?
We don't allow external catering, except for finger food that doesn't require heating or refrigeration. We also allow birthday cakes for private parties.
Can I bring things the day before to keep in the venue ahead of my event?
Unfortunately not. We run several events each week and there isn't anywhere to store items securely.
What about drink brand sponsors?
We approve sponsors on a case-by-case basis, so speak to the bookings team about this.
Do you do dry hires?
No. The only exception is The Shoot package, which involves hire of the space only.
Will we be able to have PZAZA Pizza during our event?
PZAZA Pizza is open from 5–11pm, Wednesday to Sunday. Your guests can order at the kitchen during these times, or you can pre-order ahead of your event if it runs during their opening hours. Pre-orders get a 20% discount and must be placed at least a week before your event. Contact the bookings team at bookings@orangeroom.co.uk to arrange this.
Contracts & Confirmation
What are the next steps for finalising the booking?
Your booking is confirmed only once you have returned your signed contract and paid the deposit.
I listed my event with you. Can I see ticket sales?
We can provide regular updates on ticket sales – just let us know how often you'd like them.
Marketing & Promotion
What marketing and promotion support does The Orange Room offer?
As standard, every event at The Orange Room is included in our "Events this week" and "Events this month" posts across our socials, with a combined 16,000 followers across Instagram and TikTok, as well as in our newsletter, which has 2,000 subscribers. We also accept collab post requests (though we hide them from our grid unless we've had input into the flyer design), and you're welcome to film promo in the space. We offer additional marketing support for an extra fee. If you'd like to add any of it, discuss it with the bookings team at bookings@orangeroom.co.uk and we'll put you in touch with our social media manager.
